Help & FAQ
Find answers to frequently asked questions and get support.
Account
3Click the "Sign Up" button on the home page. You can register using your email address or sign in with Google, Microsoft, or Apple.
Click "Forgot Password" on the login screen. Enter your email address and we'll send you a link to reset your password.
Yes, you can update your profile information including your name in the Profile settings page.
Predictions
3Predictions must be submitted before the first match of the game week kicks off. The exact deadline is shown on the predictions page.
You can modify your predictions until the deadline. Once the deadline passes, all predictions are locked.
You can submit up to 3 prediction slips per game week. Each slip can have different predictions.
Points
3Points are awarded based on prediction accuracy. Correct outcomes earn base points, and exact score predictions earn bonus points. Streak bonuses are also available.
When you correctly predict consecutive matches, you earn streak bonuses. The longer your streak, the higher the bonus multiplier.
Points do not expire. Your total points accumulate over time and determine your position on the leaderboard.
BW500
2BW500 is a premium challenge where you predict detailed outcomes for a featured match, including score, first goal scorer, and first goal minute.
The player with the most accurate prediction wins the prize pool. Accuracy is determined by multiple factors including score prediction and bonus predictions.
General
3Yes, BW Challenge is free to play. You can make predictions and earn points without any payment.
We cover major football leagues including the Premier League, La Liga, Serie A, Bundesliga, Ligue 1, and major European competitions.
You can reach our support team through the Contact page or by emailing [email protected].